💰 Refund policy

We want you to be satisfied with your purchase.

• If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include yAour order number and clear photos of the item.
• For hygiene and safety reasons, opened or used skincare products cannot be returned unless the item arrived damaged or defective.
• If your return is approved, refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your payment provider.
• Shipping charges are non-refundable unless the return is due to our error.